Frequently Asked Questions
Everything you need to know about our authentic Gragnano PGI pasta.
What makes Pastificio Di Martino pasta unique?
Our pasta is made from 100% Italian durum wheat semolina and local spring water, bronze-die extruded and slow-dried at low temperatures to ensure a rough texture that holds sauces perfectly and maintains a high protein content.
How long does shipping take for international orders?
We ship globally from Italy. Standard European shipping typically takes 3-5 business days, while international orders to the US and Asia usually arrive within 7-10 business days.
Are your products suitable for vegans?
Yes, our traditional dry pasta is made solely from durum wheat semolina and water, making it naturally vegan-friendly and free from animal products.
What is your return policy for food items?
Due to health and safety regulations, we cannot accept returns on food products. However, if your order arrives damaged or is incorrect, please contact our customer service team within 48 hours for a replacement or refund.
How should I store my pasta to maintain freshness?
Pasta should be stored in a cool, dry place away from direct sunlight and strong odors. Once opened, we recommend keeping it in an airtight container to preserve its flavor and texture.
Do you offer bulk or wholesale pricing?
Yes, we offer special rates for restaurants, specialty grocers, and bulk purchasers. Please reach out via our 'Contact Us' page with your business details to receive our wholesale catalog.